Steam: An unexpected error has occurred. Your purchase has not been co

[rudvil]

Labdien, pedejas 3-4 dienas visu laiku rada sito kludu:

An unexpected error has occurred. Your purchase has not been completed.

Please contact Steam Support.

Tas notiks kad es meginu nopirkt kadu spele, vai pievienot naudu steam walleta.

Es izmantoju PayPal/MasterCard, citas saites viss darbojas ok, tikai steama sakt glukot.

Meginaju cita browsera/steamclient, notirit cookies, logout/login, cita datora.. neko nepalidz.

Varbut kadam bija tada pasa problema? Ir idejas ka cinities ar sito kludu?

p.s. SteamSupporta es uztaisiju ticketu, bet xz cik ilgi bus jagaida...

[rudvil]

Problēma atrisināta ar:

Hello Артур,

Thank you for contacting Steam Support.

We apologize for the delay.

Even though you may have attempted similar steps already, please re-test the issue now using the methods below:

Note: These processes will not affect your currently installed games.

If using a PC

- Please exit Steam, and navigate to the …\Steam\ directory (by default this is C:\Program Files\Steam - if you set a different installation directory, you will need to browse to it).

- Delete all of the files in this folder except: Steam.exe and the \Steamapps\ and \Userdata\ folders

- Restart your computer and test the issue again.

If using a Mac:

- Exit Steam and go to the folder Users/[username]/Library/Application Support/Steam

- Delete all of the files in this folder except for SteamApps and Userdata.

- Restart your computer and test the issue again.

For all operating systems:

- Ensure that you are not using any IP proxy or VPN software. These applications must be completely deactivated when purchasing through Steam.

If the issue still persists, try using a web browser (Internet Explorer 7 or higher on PC, or Safari if on a Mac) to make the purchase using http://store.steampowered.com/

Please let us know if you have further questions or concerns.

Edited December 18, 2014 by rudvil

[burq]

Izdarīji to, ko atsūtīja steam supports?

[rudvil]

Ja, kad steam installe no jauna tad vins doma ka tas ir "new device", laikam tapec sita kluda vairs neradas.

[line^]

Man tagat ir si problēma.Man nepalīdzēja failu dzēsana ārā.